Contact Us
We're here to help! Reach out with questions, feedback, or partnership inquiries.
General Support
Questions about your order, account, or using the platform? Our support team is here to help.
We typically respond within 24 hours during business days
Partner with Us
Interested in selling your software on Sumo? We'd love to hear from you.
Legal & Privacy
Questions about our terms, privacy policy, or copyright matters?
Product Support
Need help with a product you purchased? Contact the Partner directly for the fastest support.
You can find Partner contact information in your order confirmation email or on the product page.
Company Information
Sumo Group, Inc.
1305 E 6th Street, Unit 3
Austin, TX 78702
United States
Quick Answers
Looking for quick answers? Here are some common questions:
How do refunds work?
Cancel at anytime and receive prorated refunds for lifetime discounts. Check our Terms of Service for details.
What are lifetime discounts?
Lifetime discounts lock in your discounted rate on a subscription. You keep saving month after month as long as you stay subscribed—and you can cancel anytime.
Who provides product support?
Our Partners (the software vendors) provide support for their products. We facilitate the marketplace, but Partners handle support, updates, and refunds.
Can I sell my software on Sumo?
Yes! We're always looking for great software to feature. Apply to become a Partner to get started.
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