When the Sumo Leadership Team get together they work on some big ideas.
In this article I’m going to show you something they came up with called the “Rules of Engagement.”
These aren't "rules" per se, but more guidelines for how everyone at Sumo can all interact and work with each other respectfully. Everyone on the Sumo team reviews them, practices them, and encourages others to.
Take a read and see if you can come up with Rules of Engagement for your own business.
Never take, “this is the way we’ve always done things”, as the standard
Always come with solutions or ask for help to problems instead of complaining
When appropriate, go directly to the person you need to speak with
Let your manager know what’s happening instead of waiting for them to come to you
If you're frustrated go talk to your manager, don’t complain to your peers
Discuss and debate issues in meetings and once a decision is made buy-in and support it
Meetings start and end at the specified times, don’t be late or run over
Do not schedule a meeting without an agenda
If you reserved a conference room for a meeting it’s okay to ask others to leave
Always check the calendars of attendees and conference rooms before sending invites
When something fails or didn’t work, ask, “What could we have done better?”
Before running experiments document your hypothesis then record the results after
Document how someone else would continue your role if you won the lottery tomorrow
Add your name, reason, and availability to the Sumo Calendar
If you can accomplish a task in under 3 minutes, do it rather than adding it to a to-do list.