Introducing Sumo Live Chat

Today, we’re releasing a new Sumo feature for you to instantly communicate with customers, prospects, and website visitors.

Introducing Live Chat.

Sumo’s Live Chat tool is a new, more effective way for you to engage with site visitors:

  • Turn prospects into paying customers. Most websites miss the chance to help these visitors with their questions… so these visitors leave the site and never return. With Live Chat, a visitor can easily message you — so you can convert casual website window shoppers into customers for life.
  • Help customers quicker. Dealing with support requests over email is becoming outdated. People want immediate responses, or else they’re going to use your competitor. Using Live Chat, you can answer visitor questions immediately before they jump ship.
  • Grow your email list. When a subscriber messages you their email address, it’s automatically added to your Subscribers list. You can easily send your subscribers messages from Sumo (for FREE).

Live Chat is available for customers on the Medium or higher plans. Click here to go enable it.

If you’re not a paying Sumo customer, upgrade now.

And if you have any questions about Live Chat, check the FAQ.

Go talk to your customers today.

We can’t wait to show you how Live Chat can help you better communicate with your website visitors.